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FAQS

Welcome to the FAQ section for Hey Ms Norbi Educator Doula! Let’s work together to create a nurturing and empowering experience for you and your family!

  • What is a postpartum doula, and how can you help me?
    A postpartum doula provides in-home support to help you adjust to life with a newborn. This includes newborn care, breastfeeding support, meal prep, light housekeeping, and emotional support.
  • How long can I hire you as a postpartum doula?
    Services can be tailored to your needs, ranging from a few days to several weeks after birth.
  • Do you provide overnight support?
    Yes, overnight support is available to help families rest and recover while I care for your baby.
  • Do you offer support for high-risk pregnancies?
    Yes, I offer tailored support for high-risk pregnancies to help navigate additional challenges with compassion and care.
  • Can you help with sibling preparation?
    Yes, I provide age-appropriate education and activities to help siblings feel included and excited about the new baby.
  • Do you provide referrals for other professionals?
    Yes, I can connect you with trusted lactation consultants, therapists, pediatricians, and other specialists as needed.
  • How do I book your services?
    You can contact me via phone, email, or website. After our initial free consultation, we’ll create a plan that fits your needs.
  • How much do your services cost?
    Pricing depends on the type and length of services required. Contact me for a detailed consultation and personalized quote.
  • Do you offer payment plans?
    Yes, flexible payment plans are available to make my services accessible to all families. However, a 50% deposit is required upon booking services.
  • Do you accept insurance?
    Currently, my services are not covered by insurance. However, I can provide an invoice for reimbursement from health savings accounts (HSA) or flexible spending accounts (FSA).
  • What services does Hey Ms Norbi Educator Doula offer?
    I provide educational support for expecting parents, birth and postpartum doula services, and holistic care for families. My goal is to support anyone who needs guidance during their journey into parenthood.
  • Do you support all types of families?
    Absolutely! I proudly support everyone and anyone who needs help, including LGBTQ+ families, single parents, adoptive families, and more.
  • What areas do you serve?
    I serve the Oakville area, including Toronto and the GTA. Virtual support options are also available for families outside my local area.
  • Do you offer virtual services?
    Yes, I offer virtual consultations, education sessions, and emotional support to families who prefer or require remote care.
  • What topics are covered in your prenatal education sessions?
    Topics include childbirth education, preparing for labour and delivery, understanding medical interventions, breastfeeding basics, and postpartum planning. Custom sessions are also available.
  • Can you help me write a birth plan?
    Yes, I can guide you in creating a personalized birth plan that aligns with your preferences and goals.
  • What is a birth doula, and why should I hire one?
    A birth doula provides continuous emotional, physical, and informational support during labour and delivery. I work to ensure you feel empowered and supported throughout the birth process.
  • Will you be available for my entire labour?
    Yes, I provide continuous support during active labour and am on call 24/7 in the weeks leading up to your due date.
  • Do you work in hospitals, birth centers, or at home?
    I support births in all settings, including hospitals, birth centers, and home births.
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